We strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, you may request an exchange or return under the following conditions:

1. The request must be made within 7 days of receiving your order.  
2. The product must be unused.
3. Returns/exchanges are not accepted for items purchased on sale or discount.   

To request an exchange, contact us at dropsoverseas@gmail.com or WhatsApp 0313 0740905 with your order details and reason for return.  Once approved, our team will guide you through the process. Shipping charges for returns/exchanges are the responsibility of the customer